Our partners

Cooach CX offers a one-stop-shop solution to transform data and insights into concrete measures to improve customer experience. We base our business on long-term relationships with our customers. To succeed in reducing their CX gaps we cooperate with a network of dedicated on-demand experts such as trainers, consultants or CX solution suppliers.

Dominika Maciejak


Dominika Maciejak is a hands-on customer service consultant, trainer and training designer, expert on customer service, company culture and customer experience.

She supports the development of sales force, managers and business owners. She trains in sales competences and management, creates business strategies and customer service standards.

Over the last 20 years she has worked for companies in real estate, retail, tourism and IT. Dominika graduated from Adam Mickiewicz University in Poznań and completed postgraduate studies in Human Resources Management, Company Management and Service Design.

She speaks Polish, English and Spanish.

“Working with Cooach gives me satisfaction because it provides an inspiring training approach. Our cooperation is designed to build practical skills and knowledge as well as employee flexibility and empathy that leads to a true customer engagement and loyalty.”

Jacek Łabuński


Jacek has been a business trainer for 20 years, specializes in managerial and sales training for the retail industry, he has worked for brands such as Apple, TOUS, Black Red White, Atlantic, etc.

Jacek holds a master’s degree in management and is a certified business trainer and facilitator. He supports companies in building their own distinctive methodologies of servicing customers. He helps to develop sales competencies and manages dynamically changing sales and customer service teams. 

“I joined Cooach CX in 2021 due to the pro-client approach to contractors. Cooach CX is particularly interested in supporting the development of its clients. The challenges that the retail industry is currently facing require the support of professionals that Cooach CX has.”

Are you our next partner?

Join the network of our partners

As a Cooach CX partner …

Monika Herman
Customer Success Manager

Become our partner

“Are you a long-life enthusiast of customer experience and would like to be involved in building successful companies? Join our Cooach CX Partner on-demand program and help us and our customers to succeed in boosting seamless customer experience.”

Monika Herman